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Client journeys

How we turn complex situations into clear plans

We are more than accountants or planners. We are tax specialists, SMSF experts, cross-border specialists and advisers to families and institutions. These journeys show how our team works together.

Case studies

Four client journeys

Case 01

Dual-Income Professionals Planning for Private School Fees

The situation

Two high-income professionals were paying private school fees for three children from after-tax salaries, with no clear structure and a high personal tax bill.

Expertise involved

Tax structuring and trust distribution planning (Everglow Accounting), personal financial advice (Everglow Wealth), family budgeting, cash flow and Centrelink impact modelling, and referral to legal professionals for the trust deed.

Our strategy

  1. Set up a discretionary family trust to hold investments
  2. Invested in a diversified mix, including franked Australian shares and listed corporate bonds
  3. Designed a distribution plan that can include adult children when eligible
  4. Refined the family budget to keep cash flow comfortable while reducing tax

Outcome

A long-term plan to help fund school fees from investment income, with a lower overall family tax position. Results depend on investment returns, tax law and the family’s circumstances, which we review each year.

Case 02

A More Predictable Income Buffer for Retirement

The situation

A pre-retirement couple wanted more predictable income while protecting their savings as far as possible.

Expertise involved

Portfolio design by a CFP® professional (Everglow Wealth), tax agent input on whether to hold assets in a trust or in individual names, fixed-income research through our capital markets network, and cash-flow modelling.

Our strategy

  1. Built a ladder of ASX-listed corporate bonds
  2. Matched bond maturities to the couple’s expected spending needs
  3. Held within a family trust for flexibility in distributing income
  4. Combined with franked-dividend investments for additional tax efficiency

Outcome

A clearer, more predictable income stream, with maturities lined up to planned spending and flexibility retained. Bonds still carry risks — including credit, interest rate and liquidity risk — and income is not guaranteed.

Case 03

Making the Most of Franking Credits for a Single-Income Family

The situation

One spouse was a high-income earner; the other was at home caring for the family.

Expertise involved

Tax agent expertise in franking credit rules, super and SMSF planning for future re-contributions, Centrelink and cash-flow modelling for timing, and personal financial advice on ASX investments (Everglow Wealth).

Our strategy

  1. Built an investment portfolio in the lower-income spouse’s name, focused on franked dividends
  2. Structured ownership so excess franking credits could be refunded where eligible
  3. Used a family trust to distribute income to family members on lower tax rates, within the rules
  4. Introduced super re-contribution planning to reduce tax for the family in future

Outcome

A lower overall family tax bill, with refunds of excess franking credits where eligible, using strategies that sit within the tax rules. The benefit depends on dividend levels, tax rates and future law changes.

Case 04

A Smoother Transition to Retirement

The situation

A couple in their late 50s had healthy super balances but no plan for turning them into retirement income.

Expertise involved

Strategy design by an SMSF Specialist Adviser™ Drawdown and investment rules under superannuation law Personal advice on the retirement portfolio (Everglow Wealth) Fund administration and actuarial support from trusted partners

Our strategy

  1. Consolidated multiple super accounts
  2. Started a transition to retirement income stream for one spouse
  3. Rebalanced investments to suit their need for income and lower volatility
  4. Planned drawdowns tax-effectively, including the tax-free treatment available from age 60

Outcome

A steady income stream to supplement employment income, less reliance on wages, and a clear plan for the move into full retirement. Outcomes depend on market performance and each person’s circumstances.

Have a situation like these?

Every journey starts with a conversation. Book a time and we will look at your situation together.

About these client journeys
These examples are based on the kinds of situations we help clients with. Details have been generalised to protect client privacy. Every client’s circumstances are different, and the outcomes described are not a guarantee or a prediction of future results. Investments carry risk, including the possible loss of capital, and tax and superannuation rules can change.

This page is general information only and does not take into account your objectives, financial situation or needs. Please seek personal advice before acting. Financial advice is provided by Everglow Wealth Pty Ltd, a Corporate Authorised Representative (No. 1254987) of PGW Financial Services Pty Ltd (AFSL 384713). Tax advice is provided by Everglow Accounting Pty Ltd.